Privacy Policy for Master Wealth Control Pty Ltd trading as DG Institute

Effective Date: 22 November 2024

1. Introduction

Master Wealth Control Pty Ltd [ABN 12 148 036 677] (“we,” “us,” “our”) respects your privacy and is committed to protecting your personal information in compliance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). This Privacy Policy explains how we collect, use, disclose, and protect the information of clients, members of our community, software users, and individuals whose data may be obtained from public sources.

We aim to be transparent about how we handle your data, ensuring compliance with Australian privacy laws while providing you with the information and control you need.

2. Types of Information We Collect

From Clients, Members, and Software Users:

  • Personal Information: Names, email addresses, phone numbers, and postal addresses.
  • Account Information: Usernames, passwords, and preferences for accessing our software and services.
  • Usage Data: Details of your interactions with our software, such as features used, frequency of access, and feedback.
  • Transaction Data: Payment details, including credit card information, for purchases or subscriptions.

From Non-Clients (Publicly Available Sources):

  • Property Data: Information like property addresses, types, sales history, and zoning information.
  • Other Public Data: Data obtained from government publications, court records, or real estate databases to assist in property research.

3. How We Collect Information

We collect information using the following methods:

  • Direct Collection: When you sign up for our services, purchase software, interact with us, or join our community.
  • Automated Collection: Information generated through your use of our software, such as usage analytics or cookie data (see Section 7).
  • Public Sources: Information obtained from publicly accessible records, always collected lawfully and fairly.

Consent: We will obtain your consent where required, such as for marketing communications or the collection of sensitive information.

4. How We Use Collected Information

We use your information for the following purposes:

For Clients, Members, and Software Users

  • To provide, manage, and improve access to our software and services.
  • To send updates, offers, and feature announcements relevant to your use of our products.
  • To support customer service, technical assistance, and account management.

For Property Analysis and Research

  • To generate market insights, property data, and educational resources.
  • To create aggregated, anonymised reports for internal use or external insights.

Public Data Usage

  • Publicly available property data is used to assist clients with market analysis, property comparisons, or off-market acquisition strategies. This data is handled lawfully and anonymised wherever feasible.

We do not sell, rent, or trade personal information to third parties for marketing purposes.

5. Disclosure of Information

We may share your information only in the following circumstances:

  • Service Providers: With trusted providers (e.g., hosting platforms, payment processors) who are contractually obligated to handle your data securely.
  • Legal Obligations: To comply with applicable laws or respond to valid legal requests.
  • Overseas Data Transfers: Some information may be stored or processed outside Australia. When this occurs, we ensure that overseas providers comply with Australian privacy standards.

6. Data Security and Retention

We take reasonable steps to secure your information against loss, misuse, and unauthorised access, including:

  • Encryption and secure server technology.
  • Access controls limiting data to authorised personnel.
  • Regular audits and security updates for our systems.

We retain personal data only for as long as necessary to fulfil the purposes outlined in this policy or to comply with legal obligations. Once no longer needed, your data will be securely deleted or anonymised.

7. Cookies and Tracking Technologies

Our website and software use cookies and similar technologies to enhance your experience. These may include:

  • Session Cookies: To enable basic functionality during your visit.
  • Analytics Cookies: To track usage patterns and improve services.

You can control or disable cookies through your browser settings. Please note that disabling cookies may affect the functionality of some features.

8. Access, Correction, and Your Rights

You have the right to:

  • Access: Request a copy of the personal information we hold about you.
  • Correction: Request corrections to ensure the accuracy of your data.
  • Opt-Out: Withdraw consent for marketing communications or certain data processing activities.

To exercise your rights, contact us using the details in Section 13. We will respond within 30 days.

9. Data Breach Response

In the unlikely event of a data breach likely to cause serious harm, we will:

  • Notify affected individuals promptly.
  • Report the breach to the Office of the Australian Information Commissioner (OAIC) as required.
  • Provide guidance on how you can protect your information.

10. Client Responsibilities for Public Data

Clients using public property data for market analysis or acquisition purposes are responsible for complying with all relevant privacy and property laws. We provide guidance and educational support to help clients adhere to these requirements, but ultimate responsibility lies with the client.

11. Marketing and Free Trials

When you sign up for a free trial of our software, we may use your name, email, and contact details to:

  • Enable trial access to our software.
  • Send tips, tutorials, or feature updates during your trial.
  • Provide post-trial offers or subscription options.

You can opt out of marketing communications at any time by clicking “unsubscribe” in our emails or contacting us directly.

12. Complaints and Feedback

If you have concerns about how we handle your personal information, please contact our Privacy Officer:

We aim to resolve complaints promptly. If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.

13. Updates to This Policy

This Privacy Policy may be updated periodically to reflect changes in our practices or legal requirements. The most recent version will always be available on our website.

14. Contact Us

For any questions, concerns, or requests related to this Privacy Policy, please contact:

Contact Us

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